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Returns and Refunds

Returns, Refunds and Exchange:

We offer full 30 day return period. For any reason(s), you’re not happy with your purchase, you can return the item in the exact same condition that it was delivered to you. If the item was used, it may not be eligible for returns. However, we will accepts returns for exchange or store credits, subject to 15% restocking and refurbishing fee.Please email or call us for more details. Please be sure to contact us and receive a RMA number in order to accept and facilitate any returns, exchange, or refunds. You can email or call us to obtain the RMA number. In any event we find that water damage or any non-refundable claims were present, we will return the item back to you and contact you beforehand. You may email us at Support@RushChargers.com

 

Warranty: 

We offer 1 year warranty on most products, unless stated otherwise. Within that one year, we guarantee that your product will operate exactly as advertise. If your charger malfunctions, we’ll replace it. Warranty do not apply on product cracks, water damages, or twisting of the laptop wire. Warranty is limited to cover only mechanical damages and malfunctions.

 

Security: 

This website is protected through Comodo SSL. This website shopping cart is secured via encryption provided via a secure sock layer (SSL) from Comodo SSL. Your data will not be shared or sold in any manners whatsoever, and will be kept safe and secured. With SSL enabled checkout, you're promised high level security.

 

Order by the Designated Time Shipping Policy

Some or most products may have stated on the product page that if you order by that designated time frame, your order will ship out that same day. For example, order before 4:00 PM Eastern Standard time on any business day, excluding federal holidays, and your order will be shipped out that very same day with a tracking number. However, please do bare with us if sometimes mistakes are made. We strive hard to make sure that every single order gets out to the shipping carrier. If we somehow, for whatever reasons, cannot ship out your order the same day as promised, we'll go ahead and refund 10% of the shipping cost for you. For this immediate refund, please email us at Support@RushChargers.com and we'll process it right away. 

 

  • Shipping Carriers:  We ship through USPS (United States Postal Service). However, all overnight/Next Day Air Saver orders are shipped via UPS, which may or may not operate on some Federal Holidays. Regardless of that, we're still closed on Federal Holidays.
  • Overnight Orders: Overnight orders placed before 12:30PM CST on any business day excluding federal holidays will be shipped via overnight delivery on that same day. Any orders placed after 12:30 PM CST for overnight delivery may be shipped out via overnight shipment that same day, although we do not guarantee it due to UPS shipment policies. We know that paying for overnight shipping means that it’s a very very urgent order. Most UPS pickup stations close at 5:30PM CST, thereby we have plenty of time to get your order out.